Privacy Policy for Premier Roofing Services CT

What information do we collect?

We collect information from you when you enter our website including, but not limited to, your address, website you have visited from, searches you have made before coming to our site and any information you provide when signing up for a FREE estimate or newsletter.

How do we use your information?

We will contact you about your request you made via our web site. We may use your information to follow up about products, services, appointments, etc. and to study user behavior to improve the quality of our web site and services. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mails from us, please reply to any emails asking to remove you from our list.

Text messages and phone calls

When you provide your phone number, you consent to receive text messages and phone calls from Premier Roofing Services LLC about your inquiry, your estimate, and your project. These messages and calls may be placed using automated technology, including automated dialing systems and artificial intelligence voice assistants. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out of text messages, or HELP for help.

We do not share, sell, or rent your mobile information or SMS opt-in data with third parties or affiliates for their own marketing or promotional purposes. Your mobile information is used only to contact you about your inquiry and your project, and is shared only with the service providers described in this policy who help us deliver those messages.

Call recording

Phone calls between you and Premier Roofing Services LLC, including calls placed on our behalf by an automated or artificial intelligence assistant, may be monitored or recorded for quality assurance, training, and record keeping. Where a call is recorded you will be told at the beginning of the call, and you may ask us not to record. Recordings and written transcripts of calls are stored on our behalf by the service providers described in this policy, and are kept only for as long as they are needed for those purposes.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

Do we use “cookies” or “sessions”?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.

How do we use “cookies” or “sessions”?

Primarily we use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.

Our website uses Display Advertising and Remarketing with Google Analytics to advertise online. This means that third-party vendors, including Google will display our ads on sites across the internet. We and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together. Additional Adwords features we specifically use include: affinity audiences, custom affinity audiences, in-market audiences, similar audiences and demographic & location targeting. The reason we use these features is to best inform, optimize and serve ads most relevant to you.

We also use these cookies to receive reports on ad impressions, other uses of ad services & interactions with these ad impressions and how ad services relate to visits to our website. Display Advertising allows us to use Google Analytics Demographics and Interest Reporting. These features collect information such as, but not limited to, age, gender and interest categories.

We also advertise on Meta platforms, including Facebook and Instagram, and use Meta’s advertising and measurement tools such as the Meta Pixel and the Meta Conversions API. When you submit a form on our site, we may send Meta a securely hashed version of your name, email address, and phone number. Hashing scrambles the information so it cannot be read, and Meta uses it only to confirm whether someone who saw one of our ads later contacted us, so we can measure how our advertising performs. We do not provide your information to Meta for Meta’s own marketing purposes. You can review and adjust how Meta uses your information in your Facebook Ad Preferences settings.

How do we protect your personally identifiable information?

We do not facilitate the merging of personally identifiable information (last name, phone address, etc.) with non-personally identifiable information previously collected from Display Advertising features that is based on the DoubleClick cookie. In this way your anonymity is protected. You can opt-out of Google Analytics for Display Advertising visiting https://www.google.com/settings/ads. To opt out of Google Analytics tracking entirely visit https://tools.google.com/dlpage/gaoptout/.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties certain personally identifiable information (including your last name, house number, street name, phone number and email address) unless we provide you with advance notice, except as described below.

The term “outside parties” does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect the rights, property, or safety of ourselves or others.

Service providers we use

We use third party providers to run our business. This includes a customer relationship management platform that receives the details you submit through our forms and stores them on its servers on our behalf, along with call recordings, call transcripts, and text message history. We also use website hosting, analytics, and advertising providers as described elsewhere in this policy. These providers may use your information only to provide services to us, are required to keep it confidential, and are not permitted to use it for their own marketing.

Third party links

In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).

Your choices, and how long we keep your information

To ask what personal information we hold about you, to correct it, or to ask us to delete it, contact us at [email protected] or 1-860-866-6067. You can also tell us at any time to stop calling or texting you, and you can reply STOP to any text message to opt out immediately. We will respond to your request within a reasonable time.

We keep lead and customer records for as long as we need them to provide the services you asked for, to honor warranty obligations, and to meet our legal, insurance, and tax record keeping requirements. Call recordings and transcripts are kept for a shorter period than customer project records, unless we need to keep a specific recording longer because of a dispute or a claim.

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This Privacy Policy was last updated on August 17, 2026.

We want to hear from you.

Any Questions, Comments or Suggestions?

Contact Us
Phone: 1-860-866-6067
Email: [email protected]